When will my order be processed?
All orders are processed and shipped from our warehouse. Please allow additional time to process your order during the holidays and sales season.
We process orders between Monday and Friday. Orders are processed within 2-3 working days from the order date and shipped the next day after the processing day. Please note that we do not ship on weekends.
Once your order has been placed, we can no longer cancel it. If you need to change the delivery information, please contact us immediately. Once the order has been processed, we cannot make any changes.
How long will it take for me to receive my order?
As soon as you have placed your order, please allow 2-3 working days for the processing of your orders. After that, delivery can take 7-12 working days, depending on your location.
Lost / stolen packages:
TheEarthSaver is not responsible for lost or stolen packages. If your tracking information says that your package has been delivered to your address and you have not received it, please report it to the carrier that was provided on the tracking page. If you have any further questions, please contact our customer support team at firstname.lastname@example.org